Mr. Ottati was appointed President of AIGPD in January 2009. Previously, he was Senior Director of AIG Corporate Research and Development where he was responsible for directing the activities of a 100-person staff meeting the information, research, and strategic marketing needs of AIG Companies worldwide.

Mr. Ottati’s background includes research experience in insurance and other financial services. He has conducted survey research in the United States, Europe, and Southeast Asia. In addition to his duties at AIG, Louis was a member of the adjunct faculty at New York University, where he taught graduate courses in research methods.

Louis holds a Ph.D. in Applied Research and Evaluation from Hofstra University.

Richard has been associated with AIG since 1994, when he joined the organization as Complex Claims Director. His most recent role within AIG was Assistant General Counsel. Richard is a member of the bar of New York and New Jersey.

Robert joined AIG in 2003 as Vice President, Field Operations, AIU Personal Lines Profit Center. Serving as liaison between the foreign field offices and home office, he provided leadership and support to the field managers in the development, implementation, and execution of business strategies, programs, new products, and underwriting referrals. Robert started his insurance career nearly 30 years ago and has extensive Personal Lines field and home office underwriting, product development, compliance, operations, and call center management experience.

Charlie joined AIG in 2000, with prior actuarial experience in insurance companies including Reliance and ISO. With nearly 35 years in the industry, Charlie's background includes work in virtually all lines of Property & Casualty coverage. He is considered an expert in actuarial modeling, increased limits factor analysis, experience rating, and new products pricing.

Phyllis joined AIG in 1992 from private practice in New Jersey. During her 15-year tenure at AIG and before joining AIGPD, she was an Environmental Claims Supervisor, Claim Account Manager with Construction Risk Management, Assistant General Counsel for DBG, and Assistant General Counsel/Assistant Vice President for American Home. Phyllis is a member of the bar of New Jersey.

Dolores M. McGuire is Vice President for AIG Product Development, General Insurance. The newest member of the team having joined the group in February 2009, Dolores brings more than 30 years of extensive experience in insurance Direct Marketing and Product Development.

Since joining AIG in 1995, some of the roles Dolores has held are Director of Operations, Direct Marketing Worldwide; Profit Center Manager for Supplemental Medical Insurance Products; and Vice President Operations Worldwide. In her last role, Dolores established and managed a team whose mission was to develop successful marketing programs for specific countries, while establishing global DM Model Offices. Working side by side with local teams, they provided assistance for development of new and existing business, sponsor proposals, country-specific compliance and regulatory processes, product and program development, data processing and data flow procedures, due diligence for call centers, telemarketing planning and implementation, and DM & TM personnel training.

Kate joined AIG in 2003 in the Information-Based Marketing group, consulting on several domestic and AIU Direct Marketing projects and serving as worldwide relationship manager for Reader's Digest Association. She subsequently joined the AIU A&H Profit Center and spent three years on assignment in Paris and Singapore, as regional manager for all Direct Marketing activity. Kate has been actively involved in several product re-tooling initiatives, from conceptualization to detailed implementation of new distribution, servicing, and marketing requirements, bringing a broad perspective to her AIGPD role.

With more than 20 years' marketing experience, Bob provides strategic support and direction regarding the rollout of new products developed by the group, and collaborates closely with his marketing colleagues throughout the enterprise to provide marketing support. Joining AIG in 2000, Bob directed marketing and communications efforts for the Domestic A&H Division, launching products and services in employee benefits and specialty lines nationwide.

Shana joined AIGPD after serving as Regional Sales Associate with AXA. Prior to joining AXA, she held sales positions with KMF Partners, Birns Telecommunications, and Bear Stearns. Shana is a graduate of the University of Wisconsin and has pursued financial services education at the New York Institute of Finance.

Prior to joining AIG, Berni graduated from the University of Essex with a Law LLB (Hons) degree. She also interned as a Legal Assistant within the Business & Legal Affairs department of Disney-ABC International Television in London, assisting the team on legal broadcast media matters. Berni also interned as a Legal Assistant at Thurrock Council Legal Services (a local government body), assisting the legal team on legal social care issues, preparing Court bundles, and family proceedings at Court. She also has experience as an IP Paralegal Administrator at Chivas Brothers Limited - Pernod Ricard on the IP Legal Team.

Just before coming to New York, Wiesia took a step away from legal work and was interning for Global Vision International, a company which provides support to international charities and non-profit agencies by providing volunteers and direct funding. She was also working with severely autistic adults, supporting them in their home environment.

Stefania Lobina has joined Product Development on a one-year internship as a Research Manager. Stefania will work closely with all members of the Product Development team on a wide range of research projects and will assist product relationship managers throughout various project phases.

Prior to joining the company, Stefania graduated from King’s College, London with an Upper Second Class Honors in Hispanic Studies with English. She then undertook a Graduate Diploma in Law at BPP Professional Education, obtaining a commendation. After completing her studies, Stefania worked for Bloomberg LP as a sales representative and account manger; international banks in London; law firms in London and Dubai, and new business and compliance. Her roles involved building and nurturing client relationships, soliciting new business and cross selling. She also trained clients on the Bloomberg system, promoted new products, and organized events and seminars.

Darlene Drayton is the Office Manager for AIG Product Development, General Insurance. In her multi-faceted role, Darlene also serves as the key administrative coordinator for the team.

Darlene has been with AIG for ten years, beginning as a temporary Executive Secretary, eventually becoming full time. Today, Darlene works closely with the Relationship Management, Sales, and Marketing members of the team to assist in product development, research, and event and program coordination.

Gwen Maddux is an Executive Assistant for AIG Product Development.

Gwen’s broad responsibilities encompass coordinating with the entire AIG Product Development team to ensure the smooth operation of the office. Gwen’s ten-year career at AIG includes experience in a variety of areas, including the Domestic Accident & Health Division.